Approach | Hg (2024)

Our Approach

Hg focuses on building transatlantic champions that provide critical services for many thousands of businesses globally.

We’re a tech investor that has both a strong European heritage and scaled presence across North America.

We are investing in the future - helping to progress workplace automation and digitisation trends still in early stages of adoption, set to transform the workplace for professionals over decades to come.

Build better, and what you build will last. It will stand stronger, reach further, rise higher. It will endure.

Build better, and what you build will last. It will stand stronger, reach further, rise higher. It will endure.

That’s what we do at Hg. We come to work every day to build great software and services companies. To find companies with great potential where we can work alongside entrepreneurial leaders to build enduring champions

Our job is to help accelerate progress, support transformation. To scale and create enterprises that last and will leave a legacy. And to focus on the horizons of growth, patiently building products or services that are truly valued by customers and improve the way they work

A European and transatlantic portfolio worth $140 billion+

Hg has over 400 employees across London, Munich, New York, Paris and San Francisco, a current portfolio of around 50 businesses, worth $140 billion+ aggregate enterprise value, with around 110,000 employees globally, growing consistently at over 18% per year.

All facts and figures as at 8 December 2023. Past performance is not a reliable indicator of future results. The value of investments and the income from them can go down as well as up as a result of market and currency fluctuations and investors may not get back the amount they originally invested.

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Check our progress this quarter

$26bn

Proceeds returned from Software & Services businesses at 3.4x / 32% IRR

20+

Years of investing (30+ including pre-independence)

$65bn+

Funds under management

The foundations of Hg support

To build an enterprise that endures, you need deep expertise in your industry, operational specialists who can transform your business, a network to expand your reach and a long-term partner who believes in building your legacy. We offer all four.

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Decades long experience in software and services

Over our history spanning over 30 years, we have approximately $35 billion of equity invested in targeted verticals.

Enterprise resource planning (ERP) systems sit right at the heart of business, managing core processes and critical flows of data and information across an organisation. The adoption of cloud software has revolutionised this function, enabling real-time and scalable systems that are so fundamental, that this pace of adoption and IT modernisation is beyond anyone’s previous expectations.

Tax & accounting professionals and regulators increasingly use software applications to manage mission-critical tasks, enabling them to be compliant and accurate whilst also enabling real-time reporting capabilities. This use of software, across several areas within the ‘office of the CFO’, is still in the early stages of what could be one of the biggest adoption waves for next generation cloud business software.

Legal and regulatory compliance processes are an increasingly essential part of business and wider society – ensuring transparency, safety, employee well-being, corporate responsibility, whilst also mitigating risk. Cloud technologies are rapidly overhauling manual processes that have long been the status quo, transforming the fundamental way these professions work and improving how we all manage risk.

Hg acts for its funds or affiliates and for no one else in relation to its business. It will not advise, provide services to or be responsible for providing client protections to any other person, including anyone accessing this site.

The trademarks, service marks and logos shown on this website are registered and unregistered trademarks of Hg and others. Nothing in these Terms, or on this website, should be construed as granting any licence or right to use any of these trademarks.

Downloading or other copying from this site does not transfer to you title to any material or software. Should you download or copy material from this site no copyright or other proprietary notices should be removed. Hg reserves all rights with respect to copyright and trademark ownership of all material on this site and will enforce such rights to the full extent permitted by law.

The global healthcare sector faces rapidly increasing demand, constrained budgets and shortages in clinical staff. The software and data businesses we back bring about positive change, improving outcomes for the whole ecosystem - across patients, providers and payors - through our focus on healthcare operations, specialist core systems, life sciences, interoperability and population health sectors.

We are witnessing attractive multi-decade growth opportunities for software in previously legacy industrial environments such as construction and manufacturing, that are increasingly adopting digital solutions to facilitate efficiency, reliability, safety, sustainability and customer value.

The success of small and medium sized businesses is essential to the global economy. We back entrepreneurs and businesses that provide compliance, digital and online services to SMEs, enabling them to scale their own companies and provide essential services for SMEs to professionalise and scale.

Insurance is at the heart of managing risks for individuals and businesses, so is typically a non-discretionary purchase decision. The convergence of cloud-based software, data science, ageing legacy systems, and increasingly digital customers and employees is spurring a multi-decade cycle of software adoption and upgrades.

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A team of value creators within Hg

We provide a large team of specialist value creators within Hg to support management teams across our portfolio.

  • Scaled team of around 50 operational specialists

  • Rich and vibrant community in person and online across 200+ C-level execs

  • Expertise and support-as-a-service across portfolio-wide assessments and accelerator programmes

  • Library of ‘best practice’ templates, tools, and playbooks shared across the portfolio

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A world class hub of talent and knowledge

Collectively the Hg portfolio represents one of the largest and fastest growing transatlantic software businesses.

We back the best businesses: sharing similar characteristics, but differ in size and maturity. All benefit from being part of a larger community, whilst retaining their own identity

This creates a natural environment for knowledge sharing and unlocks a network effect to our businesses with satellite minds that sit around us.

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Long term investment partnerships

We are investing in the future, backing businesses that are redefining how industries work.

Driving decades-long trends means maintaining partnerships that span professional lifetimes.

We have grown businesses from rising stars to international champions worth over $10 billion.

This doesn’t happen overnight but together we can build a legacy.

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European base, transatlantic reach

Hg specialises in software and services companies in Europe and North America, and is currently investing in countries including Belgium, Canada, Denmark, France, Germany, Ireland, Italy, Norway, Sweden, the UK, and the USA.

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Responsible Investing

Growing sustainable businesses which are great employers and good corporate citizens.

Our Commitment

Approach | Hg (2024)
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