Where can I download software?
Last modified 9 months ago
As a Deakin student you can download and install a wide range of software for free. Browse the Software Library and access Apps and Desktops Anywhere (ADA) to see what is available. You can also get the latest versions of Microsoft Office on PC and Mac.
IT Support
STAFF: Letter Template - HDR (only) Conference Visa Letter
Last modified 4 weeks ago
This letter is to be issued when requested by HDR students. The letter may be required for visa or travel needs. The students have been provided with these instructions: Lodge a Student Central enquiry using the online enquiry form In the field ‘Your enquiry relates to’ select – Documentation (such as Letters, Transcripts, Testamurs) In ...
Templates / Letter
HDR Conference Letter_May 2024_KB.docx [view]
-05-21T05:22:00Z 2 Microsoft Office Word 16.0000 851 999 Student Services false 7 false 1 1 18795_Deakin
STAFF: WI - Xetta Finance user guide
Last modified 2 weeks ago
Student Central uses the Xetta cashiering system across each campus. Xetta processes transactions, records receipts and performs reconciliations. Accepted forms of payment: Cheque (in person on campus) Debit (in person on campus) Visa/Mastercard AB (Already Banked) The attached user guide outlines the steps: Create a receipt Amend a rece...
Staff Systems Support / Xetta
OneStop Secure User Guide for Student Central v1.2.pdf [view]
Deakin Revenue Office or Deakin Student Central, and does not assume any prior knowledge of either in the Revenue office. • Payments made by cheque must be refunded via Accounts Payable on a Payment by the Revenue Office finance-revenue@deakin.edu.au • Begin the process the same as for a reversal
Student: What happens during my first appointment with a Disability Liaison Officer (DLO)?
Last modified 4 months ago
At your first appointment with the Disability Resource Centre (DRC): develop an understanding of how your disability impacts on your studies. discuss your documentation if necessary. ask questions about strategies you may have already developed to cope with your studies and explore some ideas that may assist you with your studies. ask ab...
Support enquiry
Student: What does a Disability Liaison Officer (DLO) do?
Last modified 4 months ago
The role of a Disability Liaison Officer (DLO) is to discuss the supports and adjustments you may need to support you in your studies. The DLO will explore the impact of your disability on your studies in order to develop an Access Plan. An Access Plan documents the adjustments and services that have been identified as being relevant to ...
Administration
Student: How long does an appointment with a Disability Liaison Officer (DLO) usually run for?
Last modified 3 months ago
Appointments run for 45 minutes.
Review Access Plan / Review - scheduled/ad-hoc / Access Plan
How do I apply for a transport travel concession?
Last modified 2 months ago
participating Public Transport Office for processing. Visit the PTV website for locations and hours you unlimited travel on buses, trams, and metropolitan and V/Line trains for 90, 180 or 365 days
Transport and Travel / Concession or ISTPass
I need to report an incident
Last modified 6 months ago
a formal complaint with Deakin's Student Complaints Office . If your concern relates to an assessment
Feedback / Reporting an Incident
Who is considered to be a qualified health professional for supporting documentation?
Last modified 9 months ago
The supporting documentation required to access disability support needs to come from a health professional in the field related to the disability or health condition. Details of the disability/health condition can be recorded on the Disability Resource Centre supporting documentation form, in a letter, or on a report. Documentation must...
Request for Support / Supporting Documentation
How do I pay back HELP loans?
Last modified 9 months ago
If you've taken out a Higher Education Loan Program (HELP) loan, you'll need to start repaying your debt to the Australian Tax Office (ATO) through the tax system once you earn above the compulsory Office (ATO) tracks your accumulated HELP debt through the tax system
Fees, Scholarships and Fin. Assistance / Fees / HELP
STAFF: WI - Gender Affirmation – Initial student enquiry from a student affirming their gender
Last modified 4 months ago
Purpose The resolution path for Student Advisers who receives an enquiry from a student undergoing gender affirmation who may require support from an Inclusion Officer. Process Does the student require specialised support from an Inclusion Officer? No – Student Adviser to assist the student with enquiry as per normal processes. Yes – Mov...
Student Support and Wellbeing / Gender Affirmation
What should I do if I receive an email saying I have a Tax File Number (TFN) verification error?
Last modified 1 week ago
A Tax File Number (TFN) verification error indicates that Deakin couldn’t verify your TFN with the Australian Taxation Office (ATO). This generally means that either: your name, date of birth or address as shown on your Deakin student record are not identical to the details held
Fees, Scholarships and Fin. Assistance / Fees / HELP
Student: How to approach Unit Chairs
Last modified 7 months ago
Access Plan You have an Access Plan and a copy of this has been sent to your Unit Chair You are encouraged to make contact with your Unit Chairs at the start of each Trimester to introduce yourself and discuss your Access Plan if required Not all adjustments in your Access Plan maybe appropriate for all Units and tasks and a discussion w...
Develop an Access Plan / DRC Services
How do I apply for HECS-HELP?
Last modified 8 months ago
. This amount is then reported to the Australian Taxation Office (ATO) and will be added to your HELP debt as at census date will be deferred to the Australian Taxation Office . More information is available
Fees, Scholarships and Fin. Assistance / Fees / HELP
I found a lost item, where should I take it?
Last modified 6 months ago
If you find lost property while on campus, you can hand it in to your nearest Student Central Hub or Security Office . The kind staff there will then make every effort to return the property to its owner. Find your nearest Student Central Hub on the Student Central homepage and Security
Lost Property / Reporting Lost Property
How to store Access Plans in Outlook
Last modified 19 hours ago
How to store Access Plans in Outlook Access Plans are confidential documents. Please remember to store them appropriately. Access Plans come by email it may be helpful to create a inbox for each Trimester and sub-folders for Units (if required). How to add a new folder in Outlook. } Inbox } 2023 } T1 2023 } T2 2023 } T3 2023 } 2024 } T1 ...
DRC support process
How do I apply for SA-HELP?
Last modified 24-08-2023 08:06:54
by giving Deakin your TFN or a certificate of application for a TFN from the Australian Taxation Office
Fees, Scholarships and Fin. Assistance / Fees / HELP
How do I apply for my Tax File Number (TFN)?
Last modified 6 months ago
Domestic students If you’re an eligible domestic student and don’t already have a Tax File Number (TFN), you can apply for one through the Australian Taxation Office (ATO) Apply for a TFN webpage. You’ll need a TFN to accept a Commonwealth supported place (CSP) or to use HECS-HELP, FEE
Enrolment Help and Changes / First Time Enrolment
What support does Deakin offer whilst I am on placement?
Last modified 2 months ago
. Education students can consult the Professional Experience Office for support services. School of Health
Placements and Work Integrated Learning / Placements
My invoice shows that I owe money but I have applied for a higher education loan program (HELP)
Last modified 2 months ago
loan with the Australian Taxation Office (ATO) shortly after. If you selected ‘full deferral’ while
Fees, Scholarships and Fin. Assistance / Fees / HELP
