Digital payments make gains but cash remains (2024)

Highlights

  • The strong growth in digital payments over the past decade continued in 2021. The volume and value of fast payments reached record levels.
  • Even so, digital payments have not yet fully replaced cash. Public demand for cash remains steady, both as a means of payment and as a safe haven.
  • While the digitalisation of payments is a global trend, payment habits still differ across countries. Interoperability of payment systems within and between countries is key to ensuring that payments can be made seamlessly, regardless of the chosen payment method.

Introduction

Digitisation is changing the way people pay. Over the last decade, technological innovations have enabled new access modes, such as online banking and mobile apps. This has helped consumers and businesses to migrate away from cash and cheques towards electronic payments, including card payments, electronic fund transfers and e-money payments. In addition, an increased demand for convenience and speed has resulted in a growing use of contactless and fast payments.

Some of these trends accelerated with the Covid-19 pandemic in 2020. The 2020 Red Book statistics (as well as other studies) were already pointing to a significant uptake in digital credit transfers and contactless card payments. At the same time, the pandemic led to a surge in cash holdings.

This CPMI Brief documents the extent to which these trends continued using the 2021 Red Book statistics collected in the second half of 2022 for the 27 member jurisdictions of the Bank for International Settlements' Committee on Payments and Market Infrastructures (CPMI).

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Digital payments make gains but cash remains (2024)

FAQs

Why is cash payment better than digital payment? ›

Reduced travel time and cost of collecting payments:

When payments are made in cash, distribution typically occurs in a government office or similar location, with restrictions on the day and time for recipients to collect their payments.

Should digital payments replace cash? ›

One of the biggest drawbacks is the risk of theft or loss. Cash can be easily stolen or misplaced, while checks can be lost in the mail or stolen from a mailbox. In contrast, digital payments are more secure and can be easily tracked and monitored, reducing the risk of fraud or theft.

What are the negative effects of digital payments? ›

Dependence on Technology:

The reliance on technology for digital payments exposes businesses to the risk of disruptions. Technical glitches, server downtimes, or system failures can temporarily halt transactions, leading to potential financial losses for businesses and inconvenience for customers.

Are digital payments secure enough to go cashless? ›

Digital payments are typically more secure than offline payments for a variety of practical reasons. First, paying for items using physical cash or cards requires that customers carry those items around with them, possibly exposing themselves to robbery. In such an event, their cash or cards could be lost permanently.

Why is cash better for payment? ›

You Have a Habit of Paying Your Credit Card Bills Late

Missing a credit card payment – or making one after the due date – typically triggers a penalty fee for late payment as well as racking up interest on the unpaid balance. Paying in cash eliminates the possibility of owing fees or interest on everyday purchases.

Why do people prefer digital payments? ›

Speed of transactions

For both the seller and the customer, online payments save a lot of time. People don't have to wait in lines, take time to write checks, or wait for paper bills. They don't have to wait for banks to clear their checks so that they can access the money.

Will cash become obsolete? ›

It might seem like cash is slowly becoming obsolete. But, Brett Scott says it's a false narrative that we're all pining for a cashless society.

Is cash no longer king? ›

So why are we still printing so much? A majority of payments in the US are made through credit and debit cards, study showed. Yet data going back to 2002 shows that notes in circulation have consistently increased.

Should we get rid of paper money? ›

For instance, using cash instead of credit or debit cards may help keep some people from overspending, because you can see how little is left in your wallet after every purchase. In short, getting rid of cash would impose hardships on society's most vulnerable people and could jeopardize our privacy.

What are the pros and cons of digital payments? ›

Advantages of Digital Payments:
  • Convenience and Accessibility: Digital Wallets and Mobile Apps: ...
  • Enhanced Security Measures: ...
  • Record-Keeping and Analytics: ...
  • Global Transactions and Financial Inclusion: ...
  • Disadvantages of Digital Payments: ...
  • Technological Dependency: ...
  • Privacy Concerns: ...
  • Dependency on Infrastructure:
Dec 30, 2023

What is the safest form of digital payment? ›

Generally, these are the best methods for secure online payments:
  • PayPal. Safe and secure.
  • Credit card. Well protected against fraudulent transactions.
  • Debit card. Great for controlling your spending.
  • Prepaid card. Provides a certain level of privacy.
  • Digital wallets. ...
  • Mobile payment apps. ...
  • Cryptocurrencies.
Jul 6, 2023

What are the limitations of digital payments? ›

However, there are several disadvantages to consider, such as technical issues, security risks, and limited consumer protection. The decision to use virtual payments will depend on individual circ*mstances, including the nature of the transaction, the payment amount, and the level of risk that is acceptable.

Is using cash safer than electronic payment? ›

Higher security

Electronic payments are considered much safer than cash, because of the multiple layered security measures such as encryption, tokenization, etc..

What is your biggest concern around cashless payments? ›

What is your biggest concern around cashless payments? Risk of fraud and lack of merchant acceptance are main concerns.

What happens if we have a cashless society? ›

The Drawbacks of a Cashless Society

Without cash, we would be forced to leave a record of everything we buy. While this may not bother some, there are many who worry that governments and/or corporations could use our purchasing histories as a way to track us, monitor us, and even intimidate us.

Why is cash better than cashless? ›

When people are handling less cash, bank robberies, burglaries and corruption drop. Because cash is essentially untraceable, it's a useful tool for criminals, where digital currency is less easy to exploit, and can be shut down quickly if it falls into the wrong hands.

What are the pros and cons of using cash as a method of payment? ›

The pros and cons of cash
  • No interest charges. There are no additional charges when you pay with cash. ...
  • Makes it easier to follow a budget. ...
  • Less Secure. ...
  • Less Convenient. ...
  • Your cash savings may not cover certain expenses. ...
  • Pros:
  • Rewards credit card benefits. ...
  • A credit card payment can help cover surprise costs.
Nov 14, 2023

What are the advantages of cashless transaction? ›

Cashless transactions eliminate the need to carry huge amounts of cash. This lowers the risk of witnessing loss or theft. Transactions are secured with encryption, which makes them tamper-proof. Cashless transactions reduce the cost of printing currency.

What are the advantages and disadvantages of making payments using cash? ›

The advantages of cash payments include simplicity and immediate availability, while disadvantages include the risk of theft and lack of traceability. Advantages of cash payments include anonymity and immediate availability. Disadvantages include risk of theft and lack of digital record keeping.

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