Bendigo Bank retains most trusted bank title (2024)

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Bendigo Bank retains most trusted bank title? ›

In the annual Roy Morgan Most Trusted Brands Awards, Bendigo Bank has won the award for Australia's most trusted bank in 2022 and 2023. “Bendigo Bank remains committed to delivering on our purpose of feeding into the prosperity of our customers and the community, not off them,” Baker said.

"Bendigo Bank is consistently recognised as Australia's most trusted bank because we continue to put our customers at the centre of everything we do. We are dedicated to building even stronger relationships with our 2.6 million customers by prioritising integrity, reliability, and customer-centricity."

Bigger through constant innovation, as the first Australian bank to introduce green personal loans and home loan offset accounts, and as the first lender globally to offer a digital home loan application in partnership with online fintech, Tiimely Pty Ltd.

In addition to being the most trusted bank in the country, Bendigo Bank was named as one of the most trusted brands in Australia with a Net Promoter Score (NPS) of 24.5. Bendigo Bank's NPS is 26.3 points higher than the average of the Australian banking sector.

Who owns Bendigo Bank? Bendigo Bank and Adelaide Bank are owned by the company Bendigo and Adelaide Bank, which was formed by the merger of the two banks in 2007.

Following one of the most successful years in United's long history, United Bank has been named the Most Trustworthy Bank in America by Newsweek for 2023. Across 23 industries evaluated, United joined the list of the “Most Trustworthy Companies in America,” earning the No. 1 spot in the Banks category.

People flocked to Bendigo from all around the globe, fuelled by word of the world's richest gold fields. The creek flats and forests were soon decimated by a makeshift shanty town of mud and tents. But the boom came fast and much wealth was invested into building a city.

Within the top 20 overall ranking, Bendigo Bank (15th) was the only brand to move up two spots, widening the gap against ING (18th) and Commonwealth Bank (19th). In the annual Roy Morgan Most Trusted Brands Awards, Bendigo Bank has won the award for Australia's most trusted bank in 2022 and 2023.

At Bendigo Bank, we pride ourselves on our commitment to conduct business ethically and to the highest possible standard. In line with this commitment, Bendigo Bank complies with a range of codes of practice.

What is Bendigo Bank Moody's rating? ›

Moody's. On 6 March 2024, Moody's updated the long-term issuer and senior unsecured debt ratings of Bendigo and Adelaide Bank Limited from A3 to Baa1. The change followed and update in Moody's methodology for rating Australian Banks which now incorporates their Advanced Loss Given Failure analysis.

We're one of Australia's biggest banks, and we're also the nations most trusted bank. As we grow we invest in technology, accessibility, and service to create a better banking experience for everyone. Here are just some ways we're bigger for customers.

As one of Australia's biggest banks, we are community-focussed, dedicated to building long-term relationships with our customers, shareholders and the communities we serve. We lead and empower our staff to make a difference and contribute to the communities in which we operate.

“This merger will bring together two very successful banks in their own right with different but complementary business models; Adelaide Bank and its wholesale banking operations and Bendigo Bank's pre-eminent customer focused retail banking operations,” Mr McPhee said.

“Bendigo has no plans to phase out cash across our branches.

Commonwealth Bank of Australia (CBA)

It is the largest of the banks in Australia and offers a diversified range of financial products and services. It currently provides retail, business, institutional banking, and wealth management products and services to its 16.6 million customers.

Unsurprisingly the big four dominate when it comes to the most preferred bank used among Australia's richest, but its Commonwealth Bank which takes the crown, according to Roy Morgan.